Online reviews are fast becoming an important part of many businesses, including our own. Take a moment to read a few of the kind words our customers have had to say about our agency. Or if you’d be so kind, leave a few of your own…
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Recent Reviews
We cannot say anything but super service, great agency and a great agent named Justin L.
Response from the owner: Thank you Shirley!We will definitely let Justin know and please reach out if there is anything else we can help with.Have a great day!
Very helpful, quick and easy to work with!
Response from the owner: Thank you Kurt for taking the time to leave us a review. We are glad that you had a great experience and remember we are here to help!
extremely helpful! Thank You
Response from the owner: Thank you! We are so glad that we are able to help. Have an amazing day!
Our insurance went up 35%. I called as soon as we received our renewal and asked them to see if there was something less expensive. Three weeks later - still no response. We have moved on to another agency.
Response from the owner: As we pride ourselves in customer service - we apologize that your request for a requote was not timely. If at any point we can review your information in the future, please let us know.
3 weeks ago I dropped off copy of my current insurance for a quote.Are 2 calls to see if they had quote ready. Kept saying working on it. Sorry when with another company. Very poor service!
Response from the owner: As we strive for excellence in our customer service, we apologize that your experience was less than that. We would appreciate the opportunity to work with you in the future.
Asked for a re quote on insurance and they told me it was the same price. Called insurance company directly and found out Pagel has been charging me around $330 + per year more!!! I then called them to ask about it and Woman named Kris was extremely aggressive and unprofessional stating that companies aren't supposed to do that. WOW! Scumbags!!
Response from the owner: We apologize that you had that experience. We would encourage you to give our office a call back to make sure that the coverages quoted are the same. Thank you!
Pages and Associates is an Awesome insurance company, always available to help you when needed 😀
Response from the owner: Thank you Linda! We try our best to be there for you whenever you need us. Have a great day!
My experience of working with Kate around my car and home insurance was nothing but superb.
Response from the owner: Barbara - thank you for the great review! We are happy your experience was a good one. Remember we are here if you need anything.
I contacted Justin on Thursday PM after business hours looking for a more competitive car insurance quote. He had one to me by Friday morning. Great experience
Response from the owner: Thank you Craig for taking the time to leave us a review. We are glad we were able to help you!
Company is garbage. They are terrible at getting back to you. Save yourself time and money by doing it yourself. Definitely don’t use Justin.
Response from the owner: We apologize that you were not satisfied with your experience. If you would like to discuss this matter any further, please feel free to reach out to our office at 920-544-0687, at your convenience. Thanks!
Never disappointed when visiting Pagel insurance. Kris and Kate very much on top of things. Knowledgeable, hands-on, and personable. That's why I've been with them for home and auto, for more years than I can count(30+). Fred, enjoy your retirement, I'm in good hands with Kate!
Response from the owner: Thank you Roger for stopping in to see us today! We appreciate you and your kind words.
Pagel Insurance company has been on top of all of our needs and has always responded quickly!!!Kate took care of a form we needed to sign, On-line. It was so fast, easy and convenient!Tim & Lori B
Response from the owner: Thank you Lori! We so much appreciate your feedback and are glad you are our customers!
Always the best customer service.
Response from the owner: Thank you! We appreciate you and your business. Have a great day!
Kate contacted me to let me know the insurance company we were with was having crazy price increases and she had already run quotes with other companies for us to review. (Which saved us almost $1000 a year AND was better coverage). Every time we have a question I call or email and she is back to me within minutes. THIS is how I want my insurance company to work. It’s so refreshing! Definitely recommending Kate to everyone I hear complain about their current insurance agents/company.
Response from the owner: Thank you Maria for the outstanding review!We are so glad that she was able to help you - and save money!
Fast, Friendly Service....
Response from the owner: Thank you Carolyn! We appreciate you and your business. Happy Holidays and be safe!
Chris and Kelly are very helpful and patient couldn’t ask for better insurance agency great people who will work for you thank you again always great to talk to in bad times because they always help out
Response from the owner: Thank you Scott! We sincerely appreciate you allowing us to help.
Extremely helpful, staff is easy to work with and always willing to help!
Response from the owner: Thank you! That means alot to us. We are always glad to help!
I came in on Friday to switch from another place. Can I say they are saving me over 35 bucks a month....yahoo! Thank u
Response from the owner: Thank you Jennifer for the review. We are happy we were able to help you!
Criss Cliver is a real asset in the business of insurance. Pagel and Associates have been taking care of my insurance now for years and the service just can not be any better. Thank you Criss and Kelly!
Fred is so easy to work with and really helpful.
Talk to Fred great guy
KELLY PAGEL IS GREAT !!! His employees are fast and very professional !!Criss is on top of every change and tweek..!!!! I would never change a thing thank you guys ...Hey Kelly!!! Criss needs a raise !!!!
Always helpful with updates
The service was courteous, prompt, and professional. Very easy to work with.
Been with this company since 1968. Have been offered many options with my changing needs.
Always great service!
We have been clients for over 25 years. Always friendly and working to get their clients the best insurance products to fit their needs.
Made it very easy to get more affordable coverage.
Friendly,
Superb customer service; friendly and knowledgeable staff.
found me a very reasonable car and renters insurance. very happy. thank you
Criss was very helpful with my electronic signature online and assisting me with filling out my automobile insurance without having to drive to to the office and risk driving uninsured. Kudos Criss and thanks for the savings
We have been with Pagel for many years, we have not found anything that we didn't like about them. They were always straight forward with us. We asked and they always gave us the answers which was best in our interest.
We have been working with Pagel & Associates for almost 10 years. They are awesome to work with.
It was always confusing and time consuming to track down multiple insurance companies to cover our home and vehicles insurance. We rely upon Pagel & associates since 2010. We are pleased with our premiums and confident of our coverage protecting us.
Really helped me out finding insurance for home, home flood, car and motorcycle. I highlyreccomend
I have been a customer of Gary Pagel for about 30 years and I consider him to have been a top notch insurance agent. He was always on top of things and would try to find the best coverage for the lowest rate. I have been very disappointed with Pagel & Associates for several years now. I have tried to get them to review my policies to save me money but that has never happened. I have recently been looking into other insurance companies and have found I can save a substantial amount on my auto, motorcycle, and homeowner's insurance, so I plan on changing my insurance coverage to another company. If my policies had been reviewed when I asked for them to be reviewed, I would have saved a great deal over the last few years. On the other hand, when Pagel & Associates feels I need to have greater coverage at higher rates, they are right on top of getting in touch with me.
I've been with then for many years same with my family and I'm Very happy with then!!!!
We have been with Pagel & Associates for 8 years n there is not a company that comes close to what our premiums are. Great people also!! 🚘
Fred at Pagel and Associates helped us realize we were paying way too much for insurance. We received better coverage for less. Fred has always been available and very quick to respond with all of our questions. Fantastic service!!
Wonderful customer service! Have been a customer for the last 4+ years and wouldn't dream of going anywhere else!
We have worked with Kelly over the years and he has been very helpful and he gets back to us quickly. He has built a good relationship with my husband and I. The staff is always so friendly!!
My husband and I have been customers of Pagel & Associates for over 10 years. I would highly recommend them for any insurance need. Kelly and his staff are great! They really so care about their customers!!
Ive been with Pagel & Associates for about 2 years now. They have great service and prices!
They helped me find my renters insurance. Everything was done by email so I didn't even have to find time to go in!
I have had Pagel Insurance for all my business and personal insurance for many years and am extremely satisfied with their service! Chris, Kelly and the whole crew at Pagel Insurance always go above and beyond to always meet all of our needs. Great company with personal service. I have referred many people to them and they are all extremely satisfied also.
We have our vehicle insurance and farm insurance through Pagel & Associates Insurance Agency. They are a pleasure to do business with and extremely helpful. They have worked hard to find the best priced insurance and with the best coverage.
