Canopy Quote Request

Excellent

Pagel & Associates Insurance Agency

4.6

Based on 101 reviews

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Amy B.

It would be nice if Justin called me back after I've already left 3 messages...in 2 weeks time

Response from the owner:Hi Amy, we appreciate your feedback. It looks like there has been a lot of communication back and forth between you and our staff over recent weeks. If there is still something of concern that is outstanding, we certainly can help with that! Someone from our staff will reach out to discuss.

Cathy L.

They take very good care of their customers. Their agents are extremely helpful with answering any and all questions no matter how matter how many times they're asked

Response from the owner:Thank you Cathy! We are glad to know we could help you with your questions. Please don't hesitate to reach out to us if you have any others. We are here to help!

Shirley S.

We cannot say anything but super service, great agency and a great agent named Justin L.

Response from the owner:Thank you Shirley! We will definitely let Justin know and please reach out if there is anything else we can help with. Have a great day!

Kurt W.

Very helpful, quick and easy to work with!

Response from the owner:Thank you Kurt for taking the time to leave us a review. We are glad that you had a great experience and remember we are here to help!

c G.

extremely helpful! Thank You

Response from the owner:Thank you! We are so glad that we are able to help. Have an amazing day!

ChaCha L.

Our insurance went up 35%. I called as soon as we received our renewal and asked them to see if there was something less expensive. Three weeks later - still no response. We have moved on to another agency.

Response from the owner:As we pride ourselves in customer service - we apologize that your request for a requote was not timely. If at any point we can review your information in the future, please let us know.

Mike V.

3 weeks ago I dropped off copy of my current insurance for a quote.
Are 2 calls to see if they had quote ready. Kept saying working on it. Sorry when with another company. Very poor service!

Response from the owner:As we strive for excellence in our customer service, we apologize that your experience was less than that. We would appreciate the opportunity to work with you in the future.

Jason M.

Asked for a re quote on insurance and they told me it was the same price. Called insurance company directly and found out Pagel has been charging me around $330 + per year more!!! I then called them to ask about it and Woman named Kris was extremely aggressive and unprofessional stating that companies aren't supposed to do that. WOW! Scumbags!!

Response from the owner:We apologize that you had that experience. We would encourage you to give our office a call back to make sure that the coverages quoted are the same. Thank you!

Linda D.

Pages and Associates is an Awesome insurance company, always available to help you when needed 😀

Response from the owner:Thank you Linda! We try our best to be there for you whenever you need us. Have a great day!

Barbara D.

My experience of working with Kate around my car and home insurance was nothing but superb.

Response from the owner:Barbara - thank you for the great review! We are happy your experience was a good one. Remember we are here if you need anything.

Craig K.

I contacted Justin on Thursday PM after business hours looking for a more competitive car insurance quote. He had one to me by Friday morning. Great experience

Response from the owner:Thank you Craig for taking the time to leave us a review. We are glad we were able to help you!

Matt R.

Company is garbage. They are terrible at getting back to you. Save yourself time and money by doing it yourself. Definitely don’t use Justin.

Response from the owner:We apologize that you were not satisfied with your experience. If you would like to discuss this matter any further, please feel free to reach out to our office at 920-544-0687, at your convenience. Thanks!

Roger L

Never disappointed when visiting Pagel insurance. Kris and Kate very much on top of things. Knowledgeable, hands-on, and personable. That's why I've been with them for home and auto, for more years than I can count(30+). Fred, enjoy your retirement, I'm in good hands with Kate!

Response from the owner:Thank you Roger for stopping in to see us today! We appreciate you and your kind words.

Lori B.

Pagel Insurance company has been on top of all of our needs and has always responded quickly!!!
Kate took care of a form we needed to sign, On-line. It was so fast, easy and convenient!
Tim & Lori B

Response from the owner:Thank you Lori! We so much appreciate your feedback and are glad you are our customers!

Esperanza S.

Always the best customer service.

Response from the owner:Thank you! We appreciate you and your business. Have a great day!

Maria

Kate contacted me to let me know the insurance company we were with was having crazy price increases and she had already run quotes with other companies for us to review. (Which saved us almost $1000 a year AND was better coverage). Every time we have a question I call or email and she is back to me within minutes. THIS is how I want my insurance company to work. It’s so refreshing! Definitely recommending Kate to everyone I hear complain about their current insurance agents/company.

Response from the owner:Thank you Maria for the outstanding review! We are so glad that she was able to help you - and save money!

Carolyn S.

Fast, Friendly Service....

Response from the owner:Thank you Carolyn! We appreciate you and your business. Happy Holidays and be safe!

Scott C.

Chris and Kelly are very helpful and patient couldn’t ask for better insurance agency great people who will work for you thank you again always great to talk to in bad times because they always help out

Response from the owner:Thank you Scott! We sincerely appreciate you allowing us to help.

Christian K.

Extremely helpful, staff is easy to work with and always willing to help!

Response from the owner:Thank you! That means alot to us. We are always glad to help!

Jennifer G.

I came in on Friday to switch from another place. Can I say they are saving me over 35 bucks a month....yahoo! Thank u

Response from the owner:Thank you Jennifer for the review. We are happy we were able to help you!

Dan K.

Criss Cliver is a real asset in the business of insurance. Pagel and Associates have been taking care of my insurance now for years and the service just can not be any better. Thank you Criss and Kelly!

Becky J.

Fred is so easy to work with and really helpful.

steven D.

Talk to Fred great guy

Scott C.

KELLY PAGEL IS GREAT !!! His employees are fast and very professional !!
Criss is on top of every change and tweek..!!!! I would never change a thing thank you guys ...Hey Kelly!!! Criss needs a raise !!!!